Customized content channel generation and delivery for service providers

ABSTRACT

A customized content selection and delivery system is operable to create a customized content channel package for a subscriber and customized content channel package to a customer premises over a content delivery network. A multi-level analysis based on measured content consumption metrics is performed to select content provider channels for the customized content channel package.

BACKGROUND

A great variety of different types of content, such as video and music,are available through diverse content delivery systems including cable,satellite, broadcast television systems, the Internet, and satelliteradio systems. Examples of types of content that may be deliveredthrough the various content delivery systems include video programming(e.g., broadcast television programming, on-demand video programming),audio programming (e.g., music channels, audio-on-demand programming),user-generated content (e.g., YOUTUBE channels, podcasts), etc.

A service provider providing content to its subscribers typically offersa preset package of channels of content. For example, cable televisionor satellite television service providers commonly offer preset packagesof television channels, which may include sports channels, newschannels, network television channels, premium channels, etc.Subscribers may select one of the packages and then have access to allthe television channels and programs on those channels in the selectedpackage. In many instances, subscribers may not watch programs availableon many of the channels. A similar situation may occur with other typesof content. For example, satellite radio may offer fifty to one hundreddifferent channels, but subscribers may not listen to most of thechannels. Content providers that deliver streaming video or audio overthe Internet may provide the user with the ability to select differentprograms or podcasts or other types of content to consume on demand, butthe content available from these providers may not be as desirable or ascurrent as content provided from the cable television or satellitetelevision service providers. For example, weekly broadcasted televisionprograms that may be available from a cable television or satellitetelevision service provider may not be available from an Internetcontent provider, such as NETFLIX, or may not be available until a muchlater time period after the initial broadcast.

BRIEF DESCRIPTION OF DRAWINGS

Features of the present disclosure are illustrated by way of examplesshown in the following figures. In the following figures, like numeralsindicate like elements, in which:

FIGS. 1A-B illustrate a system, according to examples of the presentdisclosure;

FIG. 2 illustrates a data flow for customized content channel packagecreation, according to an example of the present disclosure;

FIG. 3 illustrates an example of scoring content provider channels,according to an example of the present disclosure;

FIGS. 4-5 illustrate flow charts of methods associated with customizedcontent channel package creation, according to examples of the presentdisclosure; and

FIG. 6 illustrates a block diagram of system components, according to anexample of the present disclosure.

DETAILED DESCRIPTION

For simplicity and illustrative purposes, the present disclosure isdescribed by referring mainly to examples thereof. In the followingdescription, numerous specific details are set forth in order to providea thorough understanding of the present disclosure. It will be readilyapparent however, that the present disclosure may be practiced withoutlimitation to these specific details. In other instances, some methodsand structures have not been described in detail so as not tounnecessarily obscure the present disclosure.

Throughout the present disclosure, the terms “a” and “an” are intendedto denote at least one of a particular element. As used herein, the term“includes” means includes but not limited to, the term “including” meansincluding but not limited to. The term “based on” means based at leastin part on.

According to an example of the present disclosure, a customized contentselection and delivery system is operable to generate customized contentchannel packages for delivery to subscribers of a service provider.Customized content channel packages may include multiple channels ofcontent, referred to as content provider channels. A content providerchannel includes content objects, such as television programs, providedby a particular content provider. A channel is not limited to televisionprograms and may include other types of content, such as radio programs,streaming video channels, or any digital audio or video content or webpages. A content provider channel may deliver the content of aparticular content provider. For example, a content provider is ESPN orFOX, and ESPN provides it television programs on its content providerchannel and FOX provides its television programs on its content providerchannel, which may be available in different formats, such ashigh-definition (HD), standard-definition (SD), three-dimensional (3D),etc. In an example, the customized content channel packages aregenerated for or by a service provider that delivers content to itssubscribers. The customized content channel packages may be generatedfrom content provided from content providers that are different from theservice providers.

FIG. 1A illustrates a customized content selection and delivery system100 that is operable to generate customized content channel packages.For example, content providers 110 deliver their content to the serviceprovider 120, such as over a network 150. A content provider may be anyorganization, entity or individual that creates information fordistribution. Content providers 110 are shown as 110 a-n but may includeany number of content providers. The content providers 110 provide theircontent provider channels 111 to the service provider 120. The contentprovider channels 111 include the content objects, such as televisionprograms, radio programs, etc., provided by each content provider. In anexample, content provider 110 a is a television network providing theirtelevision programs in their content provider channel to serviceproviders. The content provider channel may be delivered to the serviceprovider 120 via satellite signals. In an example, content provider 110b may generate a content provider channel on the Internet, such as aYOUTUBE channel or a news feed, and the content provider channel isprovided to the service provider 120 via the Internet and/or anothertype of network.

Service provider 120 generates customized content channel packages 125from the content received from the content providers 110 a-n anddelivers the customized content channel packages 125 to its subscribers132 at customer premises 130 via content delivery network 151. In anexample, the service provider 120 is a cable television service providerand the content delivery network 151 may include a fiber optic networkfor transmitting digital content, including the customized contentchannel packages 125, to the customer premises 130. The digital contentmay be encoded and compressed. Customer premises equipment (CPE) 131 atthe customer premises 130 decodes and the digital content so it may beplayed on the CPE 131. For example, CPE 131 may include routers and settop boxes at the customer premises 130 to select programs in customizedcontent channel packages 125 for viewing or playing on a television. CPE131 may include other types of devices, such as personal computers,laptops, tablets, smart phones, etc. The subscribers 132 may beindividuals, companies or other entities and may subscribe to services,such as content services, Internet services, etc. from the serviceprovider 120. A subscriber may pay a fee for services. A subscriber isalso referred to as a user. The networks 150 and 151 are described aboveby way of example and may include any suitable network for transmittingcontent from the content providers 110 and from the service provider 120and for transmitting upstream signals from the customer premises 130.

The service provider 120 may include multiple servers for managing anddelivering content. For example, content server farm 121 includesmultiple servers storing content from the content providers 110 anddistributing content, including customized content channel packages 125,to the customer premises 130. The content delivery from the contentserver farm 121 may be load balanced to maintain a quality of service ofthe delivered content.

Content management server 122 determines the customized content channelpackages 125 for the customer premises. Profile information about thesubscribers, including demographics 136, such as age, income, education,geographic location, etc., is gathered and stored in content managementdatabase 123. Also, content consumption metrics 135 are measured forexample by the CPE 131, and pertain to, for example, when content wasplayed, what content was played, etc., by the subscribers 132. Thecontent consumption metrics 135 may be specific to each subscriber andmay be specific to content consumed by a subscriber. The contentconsumption metrics 135 are collected and stored in the contentmanagement database 123. The content management server 122 additionallyderives metrics (e.g., derived metrics 137) from the content consumptionmetrics 135, and the demographics 136 and metrics 135, 137 are used toselect content and create the customized content channel packages 125for each subscriber.

FIG. 1B illustrates a high-level diagram of the customized contentselection and delivery system 100. FIG. 1B shows that the system 100 isnot limited to a cable television network service provider providing thecustomized content channel packages 125 to its subscribers via a cabletelevision network. The network 151 may include one or more networks,such as the Internet, local area networks, public or private networks,etc. The customized content channel packages 125, for example, createdby the content management server 122, may be delivered to end userdevices 133 or other types of computers via the network 151. The contentchannel packages 125 may include streaming video, streaming audio,satellite radio, satellite or cable television, or other types ofcontent.

In an example, the content management database 123 stores contentconsumption metrics and user information for users. The contentconsumption metrics may be measured by the end user devices 133receiving content delivered by the content management server 122 via thenetwork 151 and/or the content management server 122 or another servermeasures the content consumption metrics as the content is delivered tothe end user devices 133. The content management server 122 may selectcontent provider channels to include in customized content channelpackages 125 for the users based on derived metrics determined from thecontent consumption metrics and content value scores. The customizedcontent channel packages 125 are delivered to the end user devices 133via the network 151. As discussed in more detail below, the derivedmetrics may include categories of the content consumption metrics suchas absolute volume, normalized volume, regularity and recency. Forexample, absolute volume is a measure of amount of time a user of theusers views a content provider channel of the content provider channelsfor a predetermined period of time; normalized volume is a measure ofamount of time the user of the users views the content provider channelrelative to all other of the content provider channels for thepredetermined period of time; regularity is a measure of a regularinterval the user views or listens to the content provider channel; andrecency is a measure of an amount of time since the user last viewed orlistened to the content provider channel. The content management server122 for example is to aggregate the content consumption metrics in eachcategory to determine values for the derived metrics, and determine thecontent value scores from the values for the derived metrics.

FIG. 2 shows an example of a data flow diagram for generating customizedcontent channel packages 125. The operations of the data flow diagrammay be performed by the content management server 122 shown in FIGS.1A-B. The data flow diagram includes blocks 20-23. At block 20, each ofthe content provider channels 111 are individually scored for eachsubscriber or viewer. The scoring is based for example on the contentconsumption metrics 135. Examples of the content consumption metrics 135(shown as 1-11 below) and how they are calculated are as follows:

-   -   1. Did the customer watch this channel? (Flag)        -   sum(duration_sec)>0 then 1 else 0        -   (If this flag=0 then skip rest of the metrics and set #2-#8            NULL) duration_sec is the length of time a channel is            watched without changing the channel and may be within a            predefined interval such as between 5 minutes and 4 hours            (shorter or longer intervals may be used).    -   2. How long did the customer watch the channel for? (Duration)        (Continuous)        -   sum(duration_sec) is summed for time period, e.g., 3 months    -   3. How many days did the customer watch the channel for?        (Sessions) (Continuous)        -   count(distinct start_view) is count for the time period,            e.g., 3 months start_view for example is the start of a            session. A session start may be a date and time when the            subscriber started viewing and/or listening to the channel.    -   4. How many times did the customer make the effort to come back        to the channel at the same time of the day? (Frequency)        (Continuous)        -   Using a daypart (e.g., time of day), what is the number of            days customers (i.e., subscribers) watch the channel at the            specific daypart MAX(count(distinct start_view))like #2 but            separate out with the dayparts and then take the max from            the different dayparts    -   5. What is the number of days since the customer last watched        the channel? (Recency) (Continuous)        -   Today's Date−Start_Date where Start_Date is from the last            time the customer watched this channel        -   (If the customer did not watch this channel at all, set to            NULL)    -   6. Is the customer a regular weekly viewer? (Regularity)        (Continuous)        -   Stdev(weekly_duration_sec) where weekly_duration_sec is the            sum(duration_sec) at the weekly level    -   7. Is the customer a seasonal viewer? (Regularity) (Continuous)        -   a) Month over month % changes and get the min and max to            capture seasonality viewers        -   b) ([sum of last month's duration_sec]/[sum of this month's            duration_sec]); Do this for all the months and obtain Min            and Max (If the subscriber's duration_sec=0 for a month, for            the calculation, set the above calculations to 1);            duration_sec may be at the monthly level but other groupings            may be used. For example, month-over-month seasonality may            be changed to four calendar-based seasons.        -   c) Take the max percent change for the Max's and Min's            separately (e.g., two different values determined for #7 “Is            the customer a seasonal viewer?”)    -   8. What is the usual interval in tuning into this channel again        (Regularity) (Continuous)        -   a) Average number of days of all the intervals (Intervals to            be used at the daily level) Average(interval_periods) where            there are n−1 interval periods where n=#2 (if the customer            had viewed the channel only once, then set to NULL)        -   b) Interval_Period=Start_Date_(t-1)−Start_Date_(t) where t            is the date when the customer watched the channel    -   9. How long did the customer watch the channel for relative to        their overall duration viewing? (Duration) (Continuous)        -   sum(duration_sec for this channel)/sum(duration_sec in            total) where sum for the time period, e.g., 3 months    -   10. How many days did the customer watch the channel for?        (Sessions) (Continuous)        -   count(distinct start_view for this channel)/count(distinct            start_view in total) where count for the time period, e.g.,            3 months    -   11. How many times did the customer make the effort to come back        to the channel at the same time of the day? (Frequency)        (Continuous)        -   Using the daypart, what is the number of days customers            watched the channel at the specific daypart        -   Leveraging metric #4, compare the value from metric #4 for            this current channel vs the most frequent viewed channel for            the customer (per day part) Calculation: Metric₄ _(_)            _(ThisChannel)/Metric₄ _(_) _(Max) _(_) _(ThisCustomer)

These content consumption metrics or the information for the contentconsumption metrics may be captured by the CPE 131 and sent to thecontent management server 122. For example, a set top box at a customerpremises may capture the channel information, such as channel watched,how long channel is watched between channel change, etc., and asubscriber identifier or another unique identifier (e.g., MAC ID of settop box) for the subscriber or the customer premises, and send themetrics to the content management server 122 for storage in the contentmanagement database 123.

Value buckets are calculated per channel based on measured values forthe content consumption metrics 135. For example, referring to metrics1-11 described above, for metrics 2, 3, 4, 9, 10, and 11, the greaterthe measured value for the metric, the higher the value bucket. Formetrics 6, 7, and 8, the greater the measured value for the metric, thelower the value bucket.

In an example, a value bucket may be based on a distribution of measuredmetric values for each subscriber to the channel. For example, for eachsubscriber, metric and channel combination, the metric is assigned ashigh, medium or low depending on where the metric resides in thedistribution of values for each subscriber for the specific channel andmetric. In an example, high=Top 20% of the value distribution;medium=20%˜80% of the value distribution; and low=80%˜100% of the valuedistribution. For metric 5, i.e., recentness, assigning a high, mediumor low may be performed differently and is based on predeterminedranges. For example, high <=7 days; medium <=30 days; and low >30 days.Accordingly, a value bucket of high, medium, or low is determined foreach content consumption metric, customer, channel combination.

From the value buckets, the derived metrics 137 may be determined atblock 21. For example, the derived metrics 137 may include absolutevolume, normalized volume, regularity and recency. Each derived metricis based on a subset (e.g., less than all the metrics 1-11) of themetrics 1-11. For example, absolute volume is determined from metrics2-4; normalized volume is determined from metrics 9-11; regularity isdetermined from metrics 6-8; and recency is determined from metric 5.

Each of the derived metrics (e.g., absolute volume, normalized volume,regularity and recency) may be assigned a derived metric value of high,medium or low based on the bucket values for the content consumptionmetrics in the corresponding subset of the derived metric. FIG. 3illustrates an example of a table 300 that shows derived metric valuesfor each of the derived metrics of absolute volume, normalized volume,regularity and recency. The derived metric values are for each channeland subscriber. Examples of the definitions of the derived metric valuesare shown at 301 and are as follows:

H: At least one of the metrics is listed as a High Value

H*: At least two of the metrics are listed as High Value

M: All metrics listed as Medium Value

M*: All metrics listed as Medium or High Value

L: Combination of Medium and Low Value metrics or all Low value metrics.

For example, absolute volume is determined from metrics 2-4. For channel2 subscriber A, the derived metric value is shown as H (labeled 310 inFIG. 3) because at least one of the value buckets for metrics 2-4 of allthe subscribers for this channel is high. For channel 3 subscriber A,the derived metric value is shown as H (labeled 311 in FIG. 3) becauseall the value buckets for metrics 2-4 all the subscribers for thischannel are medium. For channel 4 subscriber A, the derived metric valueis shown as L (labeled 312 in FIG. 3) because the value buckets formetrics 2-4 are a combination of low and medium or are all low.Similarly, for the normalized volume, determined from metrics 9-11, avalue of H, M, or L is assigned to each channel based on the valuebuckets for metrics 9-11 according to the definition 301. A similarprocedure is performed for regularity and recency.

At block 22 shown in FIG. 2, a value score is determined for eachchannel per subscriber based on the derived metric values. The valuescores may also be low, medium or high. Table 300 in FIG. 3 shows anexample of value scores 330 for the content provider channels. Forexample, a value score for a content provider channel is low if thederived metric value for recency is low (see for example channel 1). Alimit is set to the number of content provider channels that can have avalue score of high. For example, a maximum of 10 channels can be high.For a tie breaker, the number of high derived metric values are used todetermine which metric is selected as high. Any remaining channels aremedium. In an example, the scores are determined in the order of thetable 300, so if a score for a channel can be medium or high, the scorewill be medium if the maximum number of high scores has already beenreached.

Referring to FIG. 2, at block 23, the customized content channelpackages 125 are determined from the values scores 330. For example,customized channel creator 200 which may comprise software hosted on thecontent management server 122 and/or specialized hardware creates thecustomized content channel packages 125.

From the content value scores, the customized channel creator 200 candetermine groupings of content provider channels forming the customizedcontent channel packages 125 for its subscribers. The formation of thecustomized content channel packages 125 is derived through for example,a mix of two approaches. For example, a statistical approach uses anunsupervised learning technique to identify which content complementsanother content and which content cannibalizes or does not affect othercontents. Also, a set of business rules may be created to ensure thatthe packages recommended are aligned with an overall strategy andvision, and the statistical approach is then tweaked to meet the overallrequirements. The statistical approach may be based on demographics ofthe subscriber and demographics of the subscribers that highly valueother channels. Highly-valued channels that have similar demographicsmay be recommended to the subscriber to create a customized contentchannel package for the specific subscriber. In another example, thecustomized channel creator 200 creates different customized contentchannel packages for different demographics or creates customizedcontent channel packages comprising the high value channels and a subsetof the medium and low value channels. Cost may be considered in additionto the content value scores when generating the customized contentchannel packages. For example, the service provider 120 pays the contentproviders, for example per subscription, and higher cost channels may beselected for premium customized content channel packages that requirehigher subscriber fees. Accordingly, in addition to the content valuescores 330 other factors may be considered to generate the customizedcontent channel packages 125.

Also, the content value scores 330 may have other uses, such asnegotiating rates for content provider channels. Also, the serviceprovider 120 may use the content value scores to negotiate prices withcontent providers. For example, the service provider 120 may presentevidence that say x % of subscribers value the competitor's channelsversus the channel of content provider 110 a, so service provider 120should pay less for that channel. Also, the content management server122 may model subscriber behavior to predict what actions a subscribermay take if their content package is altered or if a new customizedcontent channel package is generated. The predicted actions may bewhether the subscriber will subscribe to the new package (e.g., upgradeor downgrade), stay with their existing package or leave the serviceprovider for a new service provider.

FIG. 4 illustrates a flow chart of a method 400 for determining thecustomized content channel packages according to an example. The method400 is described by way of example with respect to the system 100 shownin FIGS. 1A-B. One or more steps of the method 400 may be performed bythe content management server 122 of FIG. 1A-B. Also, one or more of thesteps of the method 400 may be performed in an order other than shown orat the same time. At 401, the content management server 122 receivescontent provider channels 111 and stores the content provider channels111 in the content server farm 121. The content provider channels 111are distributed via the content delivery network 151 to subscribers 132for example at the customer premises 130. The content provider channels111 may initially not be provided in customized content channel packagesor may be provided in customized content channel packages.

At 402, the content manager 122 collects content consumption metrics 135and demographics and stores this information in the content managementdatabase 123. For example, the CPE 131 measures content consumptionmetrics 1-11 discussed above and sends the measured metrics to thecontent management server 122. The content management server 122 storesthe measured metrics in the content management database 123.Demographics 136 of the subscribers 132 may be gathered from a billingsystem or other system (including third party data sources) having thisinformation, and the demographics 136 are stored in the contentmanagement database 123.

At 403, the content management server 122 determines derived metrics137, such as absolute volume, normalized volume, regularity and recency,from the content consumption metrics 135. The content consumptionmetrics 135 and the value scores (e.g., described with respect to block22 in FIG. 2) are for each subscriber and each content provider channel,and the derived metrics 137 may be for each content provider channel. At404, content value scores 330 are determined for each content providerchannel based on the derived metrics 137. At 405, the content managementserver 122 determines the customized content channel packages 125 basedon the content value scores 330 and other factors as described above.

FIG. 5 illustrates a flow chart of a method 500 for determining thecontent value scores 330 according to an example. The method 500 isdescribed by way of example with respect to the system 100 shown in FIG.1 and the data flow diagram shown in FIG. 2 and table 300 shown in FIG.3. One or more steps of the method 500 may be performed by the contentmanagement server 122 of FIGS. 1A-B. Also, one or more of the steps ofthe method 500 may be performed in an order other than shown or at thesame time. At 501, each of the content provider channels 111 areindividually scored for each subscriber. For example, the value bucketsdescribed with respect to block 20 of FIG. 2 are a score for eachsubscriber and for each channel. In an example, the value bucket may behigh, medium or low depending on the values of the content consumptionmetrics 135 for the subscriber and channel.

At 502, scores are determined for derived metrics for each of thecontent provider channels 111 and for each subscriber. For example, thederived metrics 137 include absolute volume, normalized volume,regularity and recency. The derived metrics 137 for example arecategories of the content consumption metrics 135. Each of the contentconsumption metrics 135 may be assigned to one of the categories and areaggregated to calculate the associated derived metric. Examples of thedetermining values for a derived metric based on content consumptionmetrics in the associated category of the derived metric are describedwith respect to block 21 in FIG. 2. At 503, content value scores 330 aredetermined per channel and per subscriber based on the derived metrics,such as described with respect to block 22 in FIG. 2. For example, highand low value channels are determined first, and then all remainingchannels are assigned to a medium value.

One or more of the methods, functions and operations described hereinmay be performed by computer hardware, including a processor or otherintegrated circuit. In some instances, the processor may execute machinereadable instructions stored on a non-transitory computer readablemedium to perform the methods, functions and operations describedherein.

FIG. 6 illustrates an example of hardware components of the contentmanager server 122. The content manager server 122 may include one ormore network interfaces 617 to interface with the network 150 and thecontent delivery network 151. A processor 612 may be a chipset withcentral processing unit and/or custom processing circuits, such as anapplication-specific integrated circuit (ASIC) or field-programmablegate array (FPGA). The processor 612 may execute machine readableinstructions for the customized channel creator 200 to determine thecontent value scores 330 and the customized content channel packages 125for example according to the methods and operations described herein.The data storage 613 is a non-transitory computer readable medium, suchas memory, storing the machine readable instructions. The data storage203 may include hardware storage devices that are volatile and/ornon-volatile. Some examples of the data storage 613 may include RAM(random access memory), ROM (read only memory), EPROM (erasable,programmable ROM), EEPROM (electrically erasable, programmable ROM),hard drives, flash memory, etc. The data storage 613 may store themachine readable instructions and any data used by the content managerserver 122. The content manager server 122 for example is a specialpurpose computer including content channel processing circuits togenerate the customized content channel packages 125. Network interface617 may include one or more network interfaces, wired or wireless, forconnecting to the networks 150 and 151. Also, the content manager server122 may include coder 610 and channel circuit 611. Coder 610 may includean encoder and decoder. For example, content provider channels 111 arereceived and decoded and selected channels are re-encoded as thecustomized content channel packages 125 and transmitted to thesubscriber(s) subscribing to the customized content channel packages125. The channel selection circuit 611 may include a mux or otherselection circuit programmed by the processor 612 to select contentprovider channels 111 for the customized content channel packages 125.One or more of the components shown in FIG. 6 may be provided on otherservers. For example, a database server may host the content managementdatabase 123. Also, encoders and decoders may be provided on otherservers receiving channels and distributing channels and packages tosubscribers.

The system 100 may be used to create customized content channel packages125 comprised of individual programs instead of channels of programs.What has been described and illustrated herein is an example along withsome of its variations. The terms, descriptions and figures used hereinare set forth by way of illustration only and are not meant aslimitations. Many variations are possible within the spirit and scope ofthe subject matter, which is intended to be defined by the followingclaims and their equivalents in which all terms are meant in theirbroadest reasonable sense unless otherwise indicated.

What is claimed is:
 1. A customized content selection and deliverysystem comprising: a plurality of content servers to receive contentprovider channels from content providers; a content management databaseto store content consumption metrics and subscriber information, whereinthe content consumption metrics are measured by customer premisesequipment receiving content channels from the system via a contentdelivery network, wherein the content consumption metrics comprise atleast a plurality of whether a subscriber watched a content providerchannel, how long was the channel watched, how many days was the channelwatched, how many times did the subscriber come back to the channel atthe same time of day, number of days since the subscriber last watchedthe channel, is the subscriber a regular weekly viewer, is thesubscriber a seasonal viewer, what is interval in tuning to the channel,how long did the subscriber watch the channel relative to overallviewing duration of the subscriber, how many days did the subscriberwatch the channel, and how many times did the subscriber come back tothe channel at the same time of the day; a content management server,including at least one processor, to select a plurality of the contentprovider channels to include in a customized content channel package forat least one subscriber based on derived metrics determined from thecontent consumption metrics and content value scores determined for eachchannel and for each of the at least one subscribers based on thederived metrics, wherein the selected content provider channels arepackaged into the customized content channel package and delivered to atleast one of the subscribers via the content delivery network.
 2. Thesystem of claim 1, wherein the content management server is to determinea score for each of the content provider channels and for eachsubscriber according to the content consumption metrics, and the derivedmetrics are determined from the score for each of the content providerchannels and for each subscriber.
 3. The system of claim 2, wherein thescore for each content provider channel and for each subscribercomprises a high, medium or low value bucket determined based on adistribution of content consumption metrics for each subscriber andchannel.
 4. The system of claim 1, wherein the derived metrics arecomprised of categories of the content consumption metrics, and thecontent management server is to aggregate the content consumptionmetrics in each category to determine values for the derived metrics. 5.The system of claim 4, wherein to aggregate the content consumptionmetrics in each category, the content management server is to determinea definition for assigning the values for the derived metrics based onthe content consumption metrics.
 6. The system of claim 4, wherein thecontent value scores comprise a high, medium or low for each channel,and high and low channels are first determined and any remainingchannels are assigned as medium.
 7. The system of claim 6, wherein thecontent management server is to generate a plurality of customizedcontent channel packages based on different demographics of thesubscribers, and each customized content channel package includes highchannels for the demographic.
 8. The system of claim 1, wherein thecontent management server is to generate the customized content channelpackage for a particular subscriber based on scores determined for thesubscriber.
 9. The system of claim 1, wherein the derived metricscomprise absolute volume, normalized volume, regularity, and recency.10. A method performed by at least one processor to create a customizedcontent channel package for delivery over a content delivery network tocustomer premises equipment, wherein the method comprises: storingcontent consumption metrics for content provider channels and storingsubscriber information for subscribers receiving the content providerchannels, wherein the content consumption metrics comprise at least aplurality of whether a user watched a content provider channel, how longwas the channel watched, how many days was the channel watched, how manytimes did the user come back to the channel at the same time of day,number of days since the user last watched the channel, is the user aregular weekly viewer, is the user a seasonal viewer, what is intervalin tuning to the channel, how long did the user watch the channelrelative to overall viewing duration of the user, how many days did theuser watch the channel, and how many times did the user come back to thechannel at the same time of the day; and selecting a plurality of thecontent provider channels to include in the customized content channelpackage for at least one subscriber based on derived metrics determinedfrom the content consumption metrics and content value scores determinedfor each channel and each subscriber based on the derived metrics. 11.The method of claim 10, comprising: determining bucket values for eachcontent provider channel and each subscriber from the contentconsumption metrics, wherein the derived metrics are determined from thebucket values.
 12. The method of claim 11, wherein the derived metricsare comprised of categories of the content consumption metrics, and themethod comprises: aggregating the content consumption metrics in eachcategory to determine values for the derived metrics.
 13. The method ofclaim 10, wherein the content value scores comprise a high, medium orlow for each channel, and high and low channels are first determined andany remaining channels are assigned as medium.
 14. The method of claim10, comprising: determining the customized content channel package basedon at least one of demographics of a subscriber and content consumptionmetrics determined for the subscriber.
 15. A customized contentselection and delivery system comprising: a content management databaseto store content consumption metrics and user information for users,wherein the content consumption metrics are measured by at least one ofend user devices receiving content from the system via a network and aserver delivering the content to the end user devices, wherein thecontent consumption metrics comprise at least a plurality of whether auser watched a content provider channel, how long was the channelwatched, how many days was the channel watched, how many times did theuser come back to the channel at the same time of day, number of dayssince the user last watched the channel, is the user a regular weeklyviewer, is the user a seasonal viewer, what is interval in tuning to thechannel, how long did the user watch the channel relative to overallviewing duration of the user, how many days did the user watch thechannel, and how many times did the user come back to the channel at thesame time of the day; a content management server, including at leastone processor, to select a plurality of content provider channels toinclude in customized content channel packages for the users based onderived metrics determined from the content consumption metrics andcontent value scores and transmit the customized content channelpackages to the end user devices via the network, wherein the derivedmetrics are comprised of categories of the content consumption metricsincluding absolute volume, normalized volume, regularity and recency,and absolute volume is a measure of amount of time a user of the usersviews a content provider channel of the content provider channels for apredetermined period of time, normalized volume is a measure of amountof time the user of the users views the content provider channelrelative to all other of the content provider channels for thepredetermined period of time, regularity is a measure of a regularinterval the user views or listens to the content provider channel, andrecency is a measure of an amount of time since the user last viewed orlistened to the content provider channel, wherein the content managementserver is to aggregate the content consumption metrics in each categoryto determine values for the derived metrics, and determine the contentvalue scores from the values for the derived metrics.
 16. The customizedcontent selection and delivery system of claim 15, wherein the derivedmetric values each comprise a high, medium or low bucket valuedetermined from a distribution of content consumption metrics for eachuser and for each content provider channel in each category.
 17. Thecustomized content selection and delivery system of claim 15, whereinthe content management server is to generate at least one of thecustomized content channel packages for a particular user based oninformation and content value scores determined for the user.
 18. Thecustomized content selection and delivery system of claim 15, whereinthe content management server is to generate a plurality of thecustomized content channel packages based on different demographics ofthe users.